FAQ's
What is a Dress Up and Play Party Pack? TOP
A Dress Up and Play Party Pack is nearly everything you need for a themed party for 8
children. Every kit was designed to
follow a specific theme. Our kits can provide you with accessories,
costumes, decorations, games, and loot bags! Your party pack is yours to keep. Each guest can leave the party with a costume, and other "Little Extras".
What are the shipping charges? TOP
Shipping Prices:
Winnipeg city and surrounding area: free!!!
Manitoba: $20.00
Canada: $30.00
United States: $40.00
United Kingdom: $50.00
How do I reserve a Dress Up and Play Party Pack? TOP
Please email us your day needed, theme and age of child.
You may use our PayPal service to process your payment. If you prefer not to use
PayPal, simply contact us via phone or email to order. We accept
personal checks, or cash.
When do you need the final RSVP count? TOP
We will email you the day before we ship / deliver your pack. We require you to reply and confirm your guests at that point. Once we have received your reply with final RSVP count, we will ship / deliver your pack.
After this point, you will be responsible for the initial number of guests requested.
Party packs are based on 8 children including the birthday boy/girl. If
less than 8 attend, you will still be charged for the full amount of 8
children.
When should I book my party? TOP
We usually need at least one months advance notice to prepare your party.
What is the charge for a Party Pack? How can I pay for the Party Pack? TOP
Purchases by cheque or cash:
A non-refundable
deposit of 50% is required to secure a reservation (pay by cheque (check) or cash) through mail or in person.
If you wish to pay with a credit card you must do so through PayPal.
Setting up a PayPal account is free and simple to do.
Purchases are $99 and $129.
If you prefer not to use
PayPal, simply contact us via phone or email to order. We accept
personal checks, or cash.
Can I reschedule? TOP
If you need to reschedule a party due to unforeseen circumstances, we
will gladly work with you to book another available date.
Can I return a Dress Up and Play Party Pack? TOP
Due to the nature of this product we do not accept returns. If you are
not satisfied with your purchase, please contact us. What should the children wear? TOP
All costumes are to be worn over their clothes. We ask that the
children wear a leotard, body suit, swim suit or pajamas. It is your responsibility to inform the
parents of what the children are to wear. Are all party items always available? TOP
On occasion, our supplier will not have your item in stock. Should this
happen, we will make a substitution. We will do our best to keep the
substitution as similar to the original product as possible. What if I don't want the whole kit? Can I purchase just the loot bags? TOP
Yes-we offer loot bags for each theme. We also offer costumes sold in one or as many you would like. Please contact for details.
How long does it take to receive my kit? TOP
For local purchases, we will email you the day before we deliver your pack. We
require you to reply and confirm your guests at that point. Once we
have received your reply with final RSVP count, we will deliver
your pack at an arranged time. You can expect this to be approximately two weeks after your payment has been made.
For purchases that are in Manitoba, Canada, United States or United Kingdom, we will email you the day before we ship your pack. We
require you to reply and confirm your guests at that point. Once we
have received your reply with final RSVP count, we will ship
your pack. Shipping should take approximately one week in most areas. You will be notified when your pack has been shipped.
In all cases, invitations will be mailed ASAP. Any other "Little Extras" options will be included in the pack shipment. Will you create a Party Pack for me using a different theme? TOP
Please contact us if you have any suggestions, or requests. We can try
our best to help you!
*I want to invite more than 8 children to our party. Can I order in
different quantities?*
Each additional child is $8 or $10. Are invitations included? TOP
Yes. We have invitations for your theme!
If you have chosen invitations as a "Little Extra":
-the invitations will be sent prior to the package so you can send them to your guests. Expect to receive them in approximately a week after your purchase.
How many children can use a party pack? TOP
Party packs are based on 8 children including the birthday boy/girl. If
less than 8 attend, you will still be charged for the full amount of 8
children. Each additional child is Basic: $8.00 and Deluxe $10.00. What happens if I cancel my party? TOP
If you have to cancel your party due to an illness, or for any other
reason, we will try our best to reschedule the party.
We require a 50% deposit (cash or cheque) or full payment (credit card) to guarantee a booking. You have 90 days to
reschedule. If you have to cancel your party all together, unfortunately 50% of your payment is non refundable. TOP
TOP
| 
