FAQ's
What is a Dress Up and Play Party Pack? TOP
A Dress Up and Play Party Pack is nearly everything you need for a themed party for
children. Every kit was designed to
follow a specific theme. Our kits can provide you with accessories,
costumes, decorations, games, decorations and loot bags! Your costumes are yours to keep. Each guest can leave the party with a costume, and special treats.
You can just buy the costumes, activities and decorations.
What are the shipping charges? TOP
Shipping Prices:
Winnipeg city and surrounding area: free!!!
Manitoba: $20.00
Canada: $30.00
United States: $40.00
United Kingdom: $50.00
How do I reserve a Dress Up and Play Party Pack? TOP
Please email us your day needed, theme and age of child.
You may use our PayPal service to process your payment. If you prefer not to use
PayPal, simply contact us via phone or email to order. We accept
personal checks, or cash.
We require a $50 deposit to begin work on your party.
Please pay here...
When do you need the final RSVP count? TOP
We will email you the day before we ship / deliver your pack. We require you to reply and confirm your guests at that point. Once we have received your reply with final RSVP count, we will ship / deliver your pack.
After this point, you will be responsible for the initial number of guests requested.
When should I book my party? TOP
We usually need at least one months advance notice to prepare your party. However, life being what it is, we often prepare party packs in two weeks or less. If you are functional, so are we. Please contact us so we can work together!
What are the costs involved for a Party Pack? How can I pay for the Party Pack? TOP
Purchases by cheque (check) or cash:
Online you may pay with a credit card or PayPal.
Setting up a PayPal account is free and simple to do.
If you prefer not to use
PayPal, simply contact us via phone or email to order. We accept
personal checks, or cash.
You may pay by cheque (check) or cash through mail or in person.
Please make cheques Payable to Cindy Despins.
Base Package $99.00 includes: - A Choice of Theme from an exciting range!
- A Printable Invitation file sent to you!
- One theme costume (1) and hat (1) for the guest of honor (to keep)!
- A fun theme craft kit (for 8)!
- A theme game (for 8)!
- Eight candy cups (8) !
Customize your Party:
- Hats per person...add $3 each
- An extra craft activity...add $19 (ask for details)
- An extra game activity...add $9 (ask for details)
- A
matching place setting (per person)(cup, dessert plate, dinner plate,
napkin, fork, coloring place mat, 4 crayons)...add $3 each
- A deluxe balloon (12 balloons matching colors) and 3 tissue pom pom or lanterns cascade...add $19
- A deluxe photo theme table with decorations to keep...add $39 (ask for details)
- A party host for one hour of activity instruction...add $59
Can I reschedule? TOP
If you need to reschedule a party due to unforeseen circumstances, we
will gladly work with you to book another available date.
Can I return a Dress Up and Play Party Pack? TOP
Due to the nature of this product we do not accept returns. If you are
not satisfied with your purchase, please contact us. What should the children wear? TOP
All costumes are to be worn over their clothes. We ask that the
children wear a leotard, body suit, swim suit or pajamas (or any clothing which is comfortable). It is your responsibility to inform the
parents of what the children are to wear. Are all party items always available? TOP
On occasion, our suppliers will not have your item in stock. Should this
happen, we will make a substitution. We will do our best to keep the
substitution as similar to the original product as possible. What if I don't want the whole kit? Can I purchase just the loot bags? TOP
Yes-we offer loot bags for each theme. We also offer costumes sold in one or as many you would like. Please contact for details.
How long does it take to receive my kit? TOP
For local purchases, we will email you the day before we deliver your pack. We
require you to reply and confirm your guests at that point. Once we
have received your reply with final RSVP count, we will deliver
your pack at an arranged time. You can expect this to be approximately two weeks after your payment has been made.
For purchases that are in Manitoba, Canada, United States or United Kingdom, we will email you the day before we ship your pack. We
require you to reply and confirm your guests at that point. Once we
have received your reply with final RSVP count, we will ship
your pack. Shipping should take approximately one week in most areas. You will be notified when your pack has been shipped.
In all cases, invitations will be mailed ASAP. Any other items will be included in the pack shipment. Will you create a Party Pack for me using a different theme? TOP
Please contact us if you have any suggestions, or requests. We can try
our best to help you!
The cost is $50 over the party pack cost.
Are invitations included? TOP
Yes, you will be sent a printable file.
How many children can use a party pack? TOP
The sky is the limit!
What happens if I cancel my party? What is the host becomes sick? TOP
If you have to cancel your party due to an illness, or for any other
reason, we will try our best to reschedule the party.
We require a 50% deposit (cash or cheque) or full payment (credit card) to guarantee a booking. You have 90 days to
reschedule. If you have to cancel your party all together, unfortunately 50% of your payment is non refundable.
What if the host gets sick or has an emergency?
If the party host is sick you will get $49 off your party. You will have the package to do yourself. The package will be delivered with as much notice as possible. We are not in the business to make your party plans fail. We love what we do. Sometimes things do not work out quite the way we expect. Please help your child understand that any changes or errors that may occur are not anything to do with them. After all, this party is for them!
If you would like to reschedule, we would be happy to do that. There will not be a cost reduction.
Who is responsible for the children if they become hurt or sick at the party? TOP
Dress Up and Play Parties cares about the well being of children. We will offer any help we can to make sure your children are safe. However, all responsibilities for the children ultimately falls on the parent(s) or guardian(s) of the birthday child.
What is my child has a reaction to the costume materials, craft materials, etc? TOP
Dress Up and Play Parties uses supplies that are considered safe and child friendly. We do suggest that children ages 3 to 10 use our party products.
*Younger children may swallow small game pieces or accessories for the costumes. However, if an adult is supervising one on one with a child under the age of 3 years old, then you are responsible for the child and we can accommodate your party supply requests.
Thank you!
How many adults are required at the party? TOP
*Dress Up and Play Parties requires at least one adult who is prepared to help with all activities for the entire party.
We find that the more adult help, the better the experience for everyone. Even older children require help during crafts and games. Just the encouragement and interest from other adults can make a big difference to the children and their experience!
Please don't overlook the help of an older sibling, cousin, a grandparent or friend. These guests love to to be a helper and do a really great job!
On some occasions there are as many parents as children. This has proven to be a great deal of fun since everyone was relaxed and happy!
Thank you very much!
What if we want to change themes, or my child changes their mind? TOP
We are happy to offer a maximum of 2 rounds of revisions to your party plans. After that, we will charge $50 for all theme changes. Parties can take some time to plan, organize and order supplies for. Please keep this in mind!:o)
Revisions does not have anything to do with altering the costumes.
What kind of food should we serve our guests? Do you have cakes? What tips do you have? TOP
We can have a cake made for you.
Please see here...
A commercially made cake is 39.
We see many children eat their birthday snacks and lunches. We know food can be expensive, taste varies from family to family and all hosts try their best!
We have found through our observations that children like to have a choice of smaller items like cut up fruit, veggies, dry finger foods, square cut pizza slices and regular sized hot dogs. Children also enjoy cookies and cupcakes over large pieces of cake. Save yourself the money and time by offering food that is on the simple, casual and lighter side. Always be sure to ask if any of the guests have allergies.
You are free to offer what you would like, however we wanted to share our observations with you!
Do we keep the decorations? TOP
Our new decor party packs are yours to keep!
Do we get to keep the costumes? TOP
Yes, each guest gets to keep their costume or hat (depending on your party pack)!. Enjoy!
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